For Customer Complaints, please write us at care@lendingkart.com or call us at 1800-572-0202
In case the complaint is not resolved within the given time or customer is not satisfied with the solution, the customer can approach the Grievance Redressal Officer:
Name: Ms. Ajitha K
Designation: Vice President – Customer Service
Contact Number: +91- 6358874622 – 10.30 am to 6.00 pm (Monday to Friday except National Holidays)
Email ID: grievance.redressal@lendingkart.com
If the complaint is not redressed within a period of one month, the customer may reach out to RBI through CMS portal.
For the Salient features of Reserve Bank – Integrated Ombudsman Scheme, 2021 and details of Principal Nodal Officer, please click here
Mr T.V Rao has over 35 years’ experience in Banking, Foreign Trade and Housing Finance Sectors with specialization in Management of Treasury, Investment and Corporate Finance Operations, Securitization and Structured Finance, product development (Reverse Mortgage etc.), Training, Research, Capacity Building and Regulation and Supervision of Housing Finance Institutions. He is director on the boards of corporates in NBFC, HFC, Insurance and Manufacturing sectors.
Mr. Rao has been the Faculty in several Training Programmes and Symposia on Treasury and Investments, MBS organized by NHB and other renowned Research and Training Institutions in India. He has also been a distinguished speaker in various universities and autonomous educational institutions. He has headed the Treasuries of National Housing Bank, SIDBI and India Exim Bank.
Mr. Harshvardhan drives the primary aspect of business – designing innovative credit solutions and delivering them in the most simple and efficient manner to SMB’s. He started his career with large private sector and multinational banks in their small loan divisions. Early in his career he was intrigued by passion of small business owners who inspite of being credit worthy were not served by existing lenders. Credit decisions in banks take months. His vision is to implement Big data credit scoring with analytics and artificial intelligence. He is a Chartered Accountant and pursued his Post Graduation from ISB (Indian School of Business, Hyderabad). In his free time, he loves walking and exploring the world with his wife.
Mr. Raichand Lunia is a Chartered Accountant, Company Secretary and Master of Commerce. He has more than 30 years of experience in company audit, bank and NBFC audits, taxation, working with financial institutions, project finance & SME fund arrangement. In the past, he has served as GM & VP in large textile units of Gujarat.
He is a Practicing Chartered Accountant by profession
Mr Hong Ping Yeo is a Non-Executive director of the Company nominated by Fullerton Financial Holdings Pte Ltd (“FFH”).
Mr Yeo is the CEO of Fullerton Financial Holdings Pte Ltd. He oversees the building of the FFH franchise and the development of FFH’s visions and strategies with the goal of increasing stakeholder value on a sustainable basis. Mr Yeo has overall responsibility of FFH and its investee companies.
Before joining FFH, Mr Yeo was Managing Director of J.P. Morgan and was responsible for the overall investment banking business in Singapore. Mr Yeo also served as Senior Management Committee member for J.P. Morgan Singapore, and Board Member for J.P. Morgan (SEA).
He previously held other senior appointments at Fullerton including Head of Real Estate Investment Banking and Head of Corporate Finance in Southeast Asia.
Mr Anindo Mukherjee is a Non-Executive director of the Company nominated by Fullerton Financial Holdings Pte Ltd (“FFH”).
Mr. Anindo Mukherjee is presently the Chief Operating Officer at Fullerton Financial Holdings Pte Ltd. (FFH), Singapore. Mr. Mukherjee oversees the company’s operational activities and works closely with the investee companies to implement their business plans, manage risk and governance, and develop operational capabilities
Mr. Pavan Pal Kaushal is an Additional Non-Executive Director of the Company nominated by Fullerton Financial Private Limited.
Mr. Pavan Pal Kaushal is a Chartered Accountant with an MBA (Finance) and has over 35 years of varied experience in Risk management.
Previously at Fullerton India, Mr. Kaushal was the Chief Operating Officer (“COO”) where in addition to his responsibilities as COO he was also directly responsible for operations, customer service and technology.
Prior to that he was Executive Vice President and Chief Risk Officer of Fullerton India Credit Company Ltd., where he was responsible to oversee the overall Risk management for Fullerton India, as well as supervise the Risk functions of Fullerton India Home Finance Ltd.
Before joining Fullerton, Mr. Kaushal was associated with IDFC Bank, where he was part of the Leadership team and was responsible for Risk functions of the group. Prior to joining IDFC Bank, Mr. Kaushal was a Partner with Ernst & Young, Chief Risk Officer at ANZ Bank India and held several senior leadership roles, both domestic and international, at Citibank.
Mr. Sreeram Iyer is a Business leader and a banker for 28 years. He is the global COO of a large International Bank’s Corporate and Institutional business. He leads global teams in around 25 countries. During many years in Banking, hehas held several strategic leadership roles covering India, Middle East, Asia, Pacific, Australia, and New Zealand, gaining full exposure to Retail, Corporate and Institutional products and services.
Additionally, Mr. Iyer also heads the bank’s Group Capability Centre located in Manila and India with over 10000 staff. In a highly competitive banking environment of low returns, high compliance costs, regulatory challenges and macro-economic risks, hehas overseen strategic long-term Business & Digital Transformation with deep customer focus, adopted new technologies with FinTechs, delivered productivity gains and boosted returns on equity.
Over the decades, he has earned a global reputation of getting things done. He has led large scale Technology, Digital and Operational transformational projects involving investments of hundreds of millions of dollars. As the former CEO of Scope International, He has set up and scaled Standard Chartered’s Global BPO Shared Service Centres in India, China and Malaysia. Mr. Iyer have also held senior responsibilities in two M&A deals. In both transactions, He was a pivotal member of the Steering Committee and central to realizing maximum monetary benefits from integration and disinvestment.
Rashmi Sharma is a corporate lawyer and is qualified as a solicitor in Hong Kong, India, and the UK. With over two decades of experience, she is a strategic adviser to her clients and has significant expertise in a wide range of practice areas, including corporate law, fintech, private equity, employment advisory and data privacy.
She is a co-founder of Kosmos Partners, a law firm focused on corporate law, private equity, debt raise, employment advisory and data privacy.
Her professional journey includes consulting roles at Premji Invest and Jana Small Finance Bank, as well as positions as founding partner of Bedrock Partners and partner at J. Sagar Associates.
